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Customized
Sourcing
Customized
sourcing is a hybrid/collaborative solution that blends your
business knowledge with out expertise in offshore sourcing
to create an optimal operation with sustained quality.
Our methodology
takes a hands-on, total responsibility approach to
identifying savings opportunities and creating viable
strategies that result in quantifiable, hard dollar cost
savings when implemented.
This solution is
applicable to (but not limited to)
Back office
business functions such as
Rules
based processing
Decision
making
Direct
customer interface
Expert
knowledge services
Call
center (CRM functions)
Recruitment
Insurance,
health care: claims processing, Mortgage Processing
Information
Technology Services
Custom
development
Maintenance
How
We Do It?
With total
responsibility and accountability and minimal use of your
time, we will take the lead in guiding you step by step
through our phased implementation process
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Assessment
Review
and understanding of current business
functions
Identify
business functions for potential
outsourcing
Identification
of limitations |
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Devise
a Customized Solution
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Create
a customized solution that meets the financial
objectives |
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Architect
the identified business functions to be replicated in an
outsourced mode |
Pilot
Implementation
Implement
the identified solution
Fine
tune implemented solution
Steady
State
Full
scale Implementation
Continuous
Process improvement
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